We here at Delta have had a long, blank, dreary, hallway wall since we moved into this building some 6 years ago. Just last week, we added a huge (8.75 feet X 13 feet) world map to that wall. In addition to just being a visual attraction, it is also a dry erase board. We will be able to make notes, identify where we have clients and indicate where we have responded to service needs all over the globe. It has already become a focus and gathering point whenever a location is in question.
Delta received a call mid-afternoon last Friday with an emergency need for six obsolete, Modicon B246 output modules. Our stock was checked and there were plenty of these units in stock. However, these units have a very high failure rate component in them, so each unit would need to be properly tested before we could ship them overnight to the client. The latest that we could have them ready to ship was 6:00. It was already 3:00. As luck would have every unit had at least one of these components bad. A quick triage was performed to determine which units could be repaired the quickest. We informed the client that all of these units needed repair. The client said that they could live with just 4 units overnight and the remaining two on Monday. Our repair technicians went to work. They repaired and tested four of the units. They were packed up and shipped in time. The client received the units early the next morning and they kept his equipment in production. This is the type of service that Deltas’ clients have come to depend upon when they need it most!
In late July, Delta Automation hosted an industrial Drives and Controls Rolling Roadshow. It is a great show piece presenting the industries newest drive products. Although primarily focused on AC drives, it also featured a DC drive as well. The onboard demonstrations were the true stars of the show, particularly the Ultra-Low Harmonic Drive setup, comparing a drive only, a drive with a line/load reactor, a drive with an active (dV/dT) filter to the ULH drive. The results were demonstrated visually, real-time, on a harmonic disturbance analyzer.
Customers were able to walk through the truck speaking with the representatives and interacting with the demos at will. Lunch was provided and we were pleased to have such a great customer response to the event. The weather was hot and humid, but thankfully the storms held off throughout the show.
Last weeks multiple massive thunderstorms caused major power dips, voltage spikes/surges, voltage fluctuations, phase losses and generator switch-overs. All of these electrical events can create havoc upon sensitive electronic devices. VFDs are no exception.
During these storms with all of the electrical activity occurring, 4 separate, critical VFDs running air handling systems throughout the hospital unit failed. Clean, filtered air flow is a necessity in these locations. Delta was called to evaluate these failed units on an emergency basis. The hope was that Delta could quickly repair these VFDs. Unfortunately, all 4 of the units were damaged beyond any economical repair. Delta immediately provided 4 new replacement VFDs and had them all retrofitted into the old VFD panels, up and running, overnight.
Students and faculty from ECPI’s Megatronics program visited Delta Automation to get a view of what opportunities may exist in the field after graduation.
Graphic courtesy of NOAA
Delta Automation is prepared to assist any or all of our clients that were in the path of Harvey or may be in the path of Irma. Our stock of new and refurbished equipment is ready to go to get you or your clients equipment up and running as soon as possible.
Our field service team will be on alert to assist with any on-site needs as well. Please don’t hesitate to contact us via phone or email!
804 236 2800 or 1 888 PC DELTA Email: email@example.com